Accessibility statement

The Office of the Ombudsman for Children in Finland is committed to providing accessibility on the website in accordance with the Act on the Provision of Digital Services 306/2019. This accessibility statement applies to the service and was created on 22 September 2020 and updated on 4 November 2020.

An accessibility audit has been conducted out on the website of the Ombudsman for Children on 21 October 2020. Accessibility concerns will be addressed on the basis of the audit report by the end of 2020 and the accessibility statement will be supplemented after the audit.

State of accessibility of the digital service

The website partially meets accessibility requirements. In the audit report, the most important development targets in terms of accessibility are

  • ensuring the distinctiveness of the links and clarifying and correcting the naming and marking of the links
  • adding programmatic annotations to support screen reader use
  • fixing problems with keyboard and screen reader usage
  • fixing scalability and text magnification issues
  • fixing issues with the search function and form elements
  • ensuring the accessibility of pdf files.

Accessibility concerns in assessment report (PDF, Finnish)

Disproportionate burden

Making materials produced for the Office of the Ombudsman for Children by external parties accessible retrospectively would require unreasonable costs.

Content not covered by the legislation

  • user and other third-party content which is not produced, funded or monitored by the service provider

  • productivity software files (e.g. doc, pdf, odt) published before 23 September 2018

  • video and audio recordings published before 23 September 2020. 

Did you notice an accessibility issue on our website? 

Please report it to us by email and we will do our best to resolve the issue: lapsiasiavaltuutettu(at)

Supervisory authority

If you notice any accessibility issues on the website, first submit your feedback to us, i.e. the website administrator. It may take up to 14 days to receive a response. If you are not satisfied with the response or do not receive a response within two weeks, you may file a complaint with the Regional State Administrative Agency for Southern Finland. The website of the Regional State Administrative Agency for Southern Finland has detailed instructions (in Finnish and Swedish) on how to file a complaint and how the issue will be handled.

Contact information of the supervisory authority

Regional State Administrative Agency for Southern Finland
Accessibility Supervision Unit
Telephone, switchboard +358 (0)29 501 6000

We are constantly working to improve accessibility

The accessibility concerns identified in the audit of the Ombudsman for Children's website will be carried out based on the audit report and the accessibility statement will be completed after that.

This website was published on 23 September 2020.